What are you looking for?

Featured articles

• Is it safe to order?
• What payment methods do you accept?
• Where does Blimburn ship?
• How to change the payment method
• How to germinate my seeds?

Shipping

• What's the deal with delivery timing?
• Where does Blimburn ship?
• Do we offer wholesale?
• When will I receive my order?
• Is shipping free?
• Can I get Blimburn IRL?
• Which countries are covered under the delivery guarantee?

Paying

• Is it safe to order?
• What payment methods do you accept?
• I've paid my order, but it is still showing as pending payment
• I forgot to add my order ID in my payment description
• How to change the payment method
• I paid twice and have a double payment for the same order
• Why is my credit card declined when I have money?

Germination Guarantee

• My seeds didn't germinate
• Germination Guarantee
• How to germinate my seeds?

Returns and exchanges

• What's your refund policy?
• How long after I receive my order can I report an issue?

My Order

• My tracking says "DELIVERED" but I haven't received anything
• My tracking is stuck/not updating
• I can't find my tracking number
• Changing the shipping method in an existing order
• I did not receive a confirmation email
• What if my seeds are damaged?
• What if a part of my order is missing?
• Can I cancel my order?
• View all articles in “My Order”

Blimcoins Club

• Where can I see how many Blimcoins do I own?
• How can I earn Blimcoins?
• What are Blimcoins?
• What are the benefits of Blimburn's Loyalty Program (Blimcoins)?
• How do I spend my Blimcoins?

My Account

• I can't sign in to my Blimburn account
• How to change my shipping address
• Where can I find my wishlist?

Discounts

• Is there any discount?
• My discount is not applying
• Where do I enter a discount coupon?
• What are the Saving Packs?

Affiliate Program

• What do I need to become an affiliate?
• How do I become an affiliate?
• How long can it take for my account to be approved?
• What are the benefits of being an affiliate?
• How does it work?
• Can I refer a friend?
• Payouts